PRIVACY POLICY

This privacy statement covers the website www.mizumo.co.uk, owned wholly by EXPRIMIDOR MIZUMO, S.L.U. VAT CODE ES-B42665117. Registered Office: GERMAN BERNACER, 95 – Aptdo de Correos 5154 – 03203 Elche (Alicante) Spain – Phone: (+34) 965 035 784

Mizumo.co.uk collects information from its customers when placing an order through this website.

What personally identifiable information does Mizumo.co.uk collect?

Mizumo.co.uk collects information from the user on the order form when a purchase is made. The customer must provide contact information (name, email, and delivery address). This enables us to deliver your goods and provide an order confirmation. If we have trouble processing an order, the information is used to contact the customer. Should you wish to contact us you do not need to complete a form and we do not require personally identifiable data.

Financial information (credit card type, number, and expiration date) is needed for billing purposes and to process customers’ orders. Our online payment method (REDSYS) are securely encrypted and we never see your full payment details when processing payments.

The purchase contract’s content will be stored. Under the General Data Protection Regulations (GDPR) you also have the ‘right to erasure’. Please contact us on info@mizumo.co.uk if you would like us to remove your details from our customer database.

What personally identifiable information do third parties collect through the website?

We do not engage in third party advertising. We use PayPal and REDYS TPV for payment and credit card processing to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information on our site. We use session ID cookies to hold the contents of the shopping cart. This session ID cookie consists of a product identifiers and quantities of products. Once users close the browser, the cookie simply terminates, after which no information is held on the user’s computer relating to the order.

Cookies used on this site:

Remarketing

We use the Google Adwords remarketing service to place advertisements for our website and products on 3rd party websites, to those who have visited our website previously. The adverts will be based on which products you have viewed on our website and will be originated from a cookie placed on your machine. Any data collected will be done so (and used) only in accordance with ours (and Google’s) privacy policy. You may opt out of this type of remarketing by visiting the Google Ad Preferences Page.

Business Transitions

In the event that Mizumo UK goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, customers’ personal information will, in most instances, be part of the assets transferred. Customers will be notified via e-mail or post prior to a change of ownership or control of their personal information and will have the option to contact the acquirer of this information should they wish to do so.

Log Files

Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track users’ movements in the aggregate and gather broad demographic information for aggregate use. IP addresses etc. are not linked to personally identifiable information.

Third Party Intermediaries 

We use outside courier companies to ship orders and a Payment Service Provider and to bill customers for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

What choices are available to users regarding collection, use and distribution of the information?

Under no circumstance do we pass customers’ details to third parties for marketing purposes. When you place an order with us, you are invited to give your consent to receive information from us by email or post relating to existing, new, and upcoming products and offers of Mizumo.co.uk only. We do not use customers’ information for any other purposes.

Customers who later decide they no longer wish to receive any marketing information from Mizumo.co.uk may opt out of receiving these communications by contacting us on info@mizumo.co.uk  or clicking the unsubscribe button at the foot of any email newsletter.

What types of security procedures are in place to protect the loss, misuse, or alteration of information under Mizumo UK control?

We use RESDYS to process your personal and credit card details. All transactions are securely encrypted.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a belief in good faith that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Changes in our Privacy Policy

If Mizumo UK changes its privacy policy, the changes will be posted to this privacy statement.

Contact Information

If you have any questions concerning our privacy policy, please email us on info@mizumo.co.uk